Consulting & Guidance
We help you build internal research & analytical competencies
When enhancing your internal analytical competencies is your goal, we work closely with your staff to create ongoing internally executed programs
Advanced Analytics
We show how to blend primary research with analysis to reach impactful insights
Linking Performance
We help analytically astute staff to clearly understand the links to business goals, and vice versa
Establish Cadence
We detail when, how often and who should be contacted or surveyed - and when not to contact
Provide Focus
Unchecked, research and analysis efforts may drift; we counsel on what the true targets are
Data ownership
Even smaller companies can have issues with data ownership. We'll work across your organization to improve data leverage
Benchmarks
We help companies confidently address technology-related decisions and ensure their IT organizations
Pitfalls, Best Practices
We'll make you and your staff fully aware of the common traps and mistakes,and steer you towards best practices
Tools of the Trade
We share what tools and data sources are needed to have your team perform at the highest level
Our Consulting & Guidance Process
We flatten learning curves and inject past experiences to gain competence with both past studies as workshops, and with your live projects and data
Assessment
Together, we'll explore your available sources of customer and account data.
At the same time, we'll evaluate current expertise and tools within your organization.
In addition we'll look at departmental structure and data flows as it relates to customer and market facing analysis
Active Coaching & Guidance
We'll coach your selected staff on how to conduct customer-facing studies and how to analyze the data collected.
Organizational recommendations on where research and analysis should be performed will also be provided
Support for Internal Deliverables
We'll assist your staff on the analysis process, going from the data collection stages all the way through statistical analysis.
Perhaps most critically, we'll point them in the right direction in presenting the most impactful findings for your business.